Call Us : 0113 8214544

Introduction

This privacy policy sets out how www.theukweddingevent.co.uk uses and protects any information that you give us when you use this website.

www.theukweddingevent.co.uk is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

www.theukweddingevent.co.uk may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from 01-02-2016.

If you visit our website:

All of the following information may be collected each time you view a page on www.theukweddingevent.co.uk All of the data is securely stored in a private database, which can only be accessed by the website’s administrators.

•IP address (internet protocol address): This is a numerical label that provides an address for the device from which you are accessing our website. The purpose of ip address for our website is to track the location of our visitors.

The corresponding location information is provided by your Internet Service Provider (ISP), for example: Sky Broadband. This information, if given, does not provide an exact location for your device. It is is limited to the city or locality, for example: London.

We use this ip address for statistical purposes to help us track the geographic location of our visitors to help us understand the sources of our traffic and performance of our website.

Wikipedia: http://en.wikipedia.org/wiki/IP_address

Referral website address (HTTP_referer): The address of the page (if any) which referred the user agent to the current page. This is set by the user agent, for example Google or Bing. Not all user agents will set this. For instance, if you make a search via Google search engine, sometimes we get the website url (for example: https://www.google.com/search?q=theukweddingevent.co.uk).

If you simply typed in the address of our website, whilst on another website, we would not be able to collect this information. You must have clicked a hyperlink to our website.

We use this HTTP_referer for statistical purposes to help us monitor the sources of visitors to our website.

Wikipedia: http://en.wikipedia.org/wiki/HTTP_referer

User agent: The user agent is the software acting on the behalf of the visitor, such as your website browser (e.g. Mozilla Firefox) and operating system (e.g. Windows).

We use this information to improve the compatibility of our software with the visitors software, improving the performance of our website for the user.

Wikipedia: http://en.wikipedia.org/wiki/User_agent

Language: We monitor the requested language to understand the demand from our visitors for a particular language or version of a language (for example: UK or US English). As a UK-focused website, this information is purely for statistical purposes at the present time.

If you make an enquiry via our website:

www.theukweddingevent.co.uk provides the facility to send order tickets, send an enquiry or to book to exhibit at one of our wedding fayres.

Payments/Refund Policy

All customers who book to attend any of our events will receive their e-tickets via email on the completion of the checkout process.

No refunds are offered for any tickets purchased within 48 hours of the event date.

Full reimbursement will be offered for any tickets purchased before this time.

All stall holders who reserve a stand for our events must pay a non-refundable 30% deposit within seven days of booking to attend a show.

Any stall holders who wish to cancel their booking must do so four weeks prior to the event in order to receive a refund excluding the non-refundable 30% deposit.

If you require a refund for a paid event or wish to cancel your order before the show, please email sales@theukweddingevent.co.uk to discuss your requirements.

All products and prices are clearly stated on our website.

We do not store customer credit card details.

If you wish to write to us, please address your enquiry to:

The UK Wedding Event,
Lotherton House,
Windmill Rise,
Aberford,
Leeds
LS25 3EW

Alternatively call The UK Wedding Event on 0113 8214544

COMPANY NAME: The UK Wed Event Ltd
VAT NO – 240 3648 28
COMPANY NUMBER – 09905031

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

If you do not want to accept cookies, you can modify your browser settings to decline cookies. Most web browsers automatically accept cookies. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

The privacy of your personal information is an important consideration for our website, evidenced by features such as hiding your email address and not selling your details to third parties, in order to prevent unsolicities emails.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

Security of your information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

In December 2015, we decided to support our reassuring words about our website’s security with bold action: we introduced SSL (HTTPS connection) on all pages of our website (also known as Always On SSL), following the advice of internet leaders such as Google. SSL provides secure and encrypted communications on a website, meaning your information is safer with us than ever before. We will continue to monitor the advice of leading experts to maintain high industry standards of security.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
1.Internal record keeping.
2.We may use the information to improve our products and services.
3.We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
4.From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We use Google Analytics with Cookies

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

The only cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.

Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports to monitor performance and to help us improve our site.

Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.